Help and support services
On this page
- Police or ambulance
- National Sexual Assault, Family and Domestic Violence Counselling Line
- NSW Rape Crisis Centre
- Women’s specialist services
- Daisy and Aurora smartphone apps
- Lifeline
- Women’s Legal Services
- Family Advocacy and Support Service
- Family Violence Law Help
- Penda financial services smartphone app
- Pets
- Beyondblue
- National Debt Helpline
- Medical services
- Translating and interpreting
- Kids Help Line
- Australian Childhood Foundation
- Relationships Australia
- Aboriginal-run services
Police or ambulance
Call 000 at any time if you are worried about your or someone’s imminent safety.
National Sexual Assault, Family and Domestic Violence Counselling Line
First point of call for access to all services across Australia (24 hours a day).
Phone: 1800 737 732
Web: www.1800respect.org.au
NSW Rape Crisis Centre
24/7 telephone and online professional counselling and support is available for anyone in Australia who has experienced sexual assault, domestic or family violence and their non-offending family members and friends.
Phone: 1800 424 017
Web: www.rape-dvservices.org.au
Women’s specialist services
Many specialist services offer outreach and counselling services for women still living with their partner. They sometimes also offer child specific services, and may even offer pet housing. Senior practitioners are able to assist women with safety planning and legal support, or just general advice.
More about services state by state here.
Daisy and Aurora smartphone apps
Two smartphone apps with details on local DFV services as well as the state and national helplines.
Download Daisy from Google Play or App Store.
Aurora is available now and free to download from the iPhone App Store and the Android Google Play Store.
Lifeline
Confidential crisis support line (24 hours a day).
Phone: 131 114 Web: www.lifeline.org.au
Women’s Legal Services
National network of community legal centres specialising in women’s legal issues providing advice, information, casework and legal education to women.
Family Advocacy and Support Service
Free legal and social supports to people affected by domestic and family violence in each state and territory.
Web: www.familyviolencelaw.gov.au/fass/
Family Violence Law Help
A national website for people wanting to understand the law related to domestic and family violence, family court proceedings and child protection.
Web: www.familyviolencelaw.gov.au
Penda financial services smartphone app
A free, simple to use smartphone app with national financial and legal information for women who have experienced domestic and family violence.
Web: www.penda-app.com
Pets
Emergency housing for pets of people who are seeking refuge from domestic violence.
Victoria | Pets in Peril: (03) 9739 0300 Pets in Crisis: 1800 015 188 |
New South Wales | RSPCA Safe Beds for Pets: (02) 9782 4408 |
Queensland | RSPCA Pets in Crisis: 1800 811 811 |
Western Australia | Safe Families Safe Pets: (08) 9300 0340 RSPCA Domestic Violence Scheme: 1300 2783 589 |
South Australia | RSPCA: 1300 4777 222 |
Australian Capital Territory | Domestic Violence Crisis Service: (02) 6280 0900 |
Northern Territory | Dawn’s House: (08) 8945 1388 |
Tasmania | S.H.E Pets Awareness program: (03) 6278 9090 RSPCA Safe Beds For Pets Program (03) 6244 3033 |
Beyondblue
Information and support to help everyone achieve their best possible mental health
Phone: 1300 224 636
Web: www.beyondblue.org.au/get-support/get-immediate-support
National Debt Helpline
Free, independent and confidential financial counselling
Phone: 1800 007 007
Web: www.ndh.org.au
Medical services
Your GP can offer a wide range of emotional and medical support services, as well as access to Medicare-funded counselling.
Translating and interpreting
Access to an interpreter in your own language.
Phone: 131 450
Web: www.tisnational.gov.au
Kids Help Line
Telephone counselling for children and young people.
Phone: 1800 551 800
Website: www.kidshelp.com.au
Australian Childhood Foundation
Counselling for children and young people affected by abuse.
Phone: 1800 176 453
Web: www.childhood.org.au
Relationships Australia
Support groups, counselling and specialist programs for abusive and abused partners.
Phone: 1300 364 277
Web: www.relationships.com.au
Aboriginal-run services
Tangentyere Women's Family Safety Group: www.tangfamilyviolenceprevention.com.au
Djirra: https://djirra.org.au/
Hey Sis: www.heysis.com.au
Family Violence Legal Service Aboriginal Corporation SA: www.fvlsac.org.au
Kimberly Community Legal Service: www.kcls.org.au/history
NPY Women's Council: www.npywc.org.au/what-we-do/domestic-and-family-violence
Alice Springs Women's Shelter: http://asws.org.au
Tennant Creek Women's Refuge https://tcwr.org.au
Indigenous Women's Legal Program: http://www.wlsnsw.org.au/l…/indigenous-womens-legal-program
Waltja: www.waltja.org.au